![]() We walked into the Royal Bar one evening which was completely empty aside from one couple at the bar, and we sat and chatted about the day for about 10 minutes before we just got up and left. Once we went and gave our order, the order would come wrong. Once we went and got the menus ourselves, no one would think to come and take our order. We would sit by the pool after telling attendants we wanted menus for extended periods of time. Whilst the staff are all generally warm and friendly and mean well, their food and beverage staff are just not up to the standard you would expect here. It should not be hard in a hotel with 86 rooms and 6 suites to provide good service. Similar to our experience at the Sofitel in Cairo, service was staggeringly bad however unlike Cairo which had good food, the Winter Palace really, really struggles in this area and needs an overhaul. Where the hotel really misses the mark, however, is with regards to its food and beverage offering. I also would have preferred a sofa rather than two arm chairs, which there was ample room for next to the fireplace, but this was a minor grievance. We also enjoyed drinks each day on the terrace at the front of the hotel, watching the sun set behind the Theban escarpment throwing beautiful soft light back across the Nile.įurnishings are old, but in reasonable condition, and the bed was comfortable. The Royal Bar and Victorian Lounge are inviting places to enjoy a post-sightseeing drink and discussion about your day’s activities, much like I imagine the likes of Lord Carnarvon and Howard Carter did here many years ago whilst on various excavations in the Luxor area, including when Carter discovered the tomb of Tutankhamun. Outside of the hotel, the expansive gardens are a haven from the hustle (hassle?) and bustle a visitor faces in Luxor, and the pool is a welcome respite from the heat and a nice spot for lunch. High ceilings, long, wide corridors, large well-decorated public areas, and warm, friendly staff all contribute to this. ![]() The impressive façade invites you to discover a property which has been a sanctuary for travellers and explorers alike for over 100 years.Īlmost as if stepping back in time, the hotel retains immense charm and sense of place. The Sofitel Winter Palace Luxor is without a doubt a gorgeous hotel.
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